Frequently Asked Questions

 
1ORDERING A MEMORIAL
MemorialPic does not offer ordering a memorial at the moment, neither it mediates in purchasing of a memorial as a physical product. For the production and purchasing of a memorial please check offers from our partners.
2WHAT IS, EXACTLY, INCLUDED IN THE REGULAR PRICE OF PREPARING IMAGES FOR THE MEMORIAL?
We process the image you send us through a series of photo editing techniques to get the most perfect picture possible for the memorial. This, depending on the needs and conditions in which the photo is, may include:

○ Photo editing
○ Portrait retouching
○ Fixing damaged parts
○ Photomontage
○ Removing background and putting several appropriate ones.
○ Body posture and clothes corrections
○ Proper converting to B&W photo
○ …

After all these steps you’ll get significantly improved, but still natural looking beautiful portrait for a memorial.
3SERVICE SAMPLE
Several free samples are available ONLY for monument companies.

We do not do free samples for individual customers. With the regular orders, we simply cannot devote valuable time for samples. There are quite enough examples on our site to see what kind of work we do, and our clients are the guarantee of a successful cooperation, too.

Of course, feel free to send us a picture for a free estimate, we will respond as soon as possible.
4DELIVERY TIME
We try to finish the order as soon as possible, partially because of the responsibility and partially to avoid piling up orders.

However, our old clients with whom we have long term cooperation, have priority here and we finish photo editing services for them within 24-48 hours.

For all the others, it usually takes a couple of working days until the delivery of quality work.

It is possible to do express delivery (12-24hrs) with proportionally higher cost of services, off course.
5DISCOUNT
We believe that the price of our services is highly acceptable, bearing in mind the relationship of the price of the service and what’s obtained by it. Of course, in spite of that we can offer appreciable discount on our services in case of long term cooperation.

Here you can check the approximate cost of our services.
6WHAT, EXACTLY, DO YOU MEAN WHEN YOU SAY "LONG TERM COOPERATION"?
It’s about a certain number of clients with whom we have successful cooperation that lasts for many years. That’s why they have priority when it comes to deadlines as well as many other advantages.
7PAYMENT
Payment for our services can be made easily via PayPal.